Select one of the questions below to find the answers to the most frequently asked questions.

Shipping & Delivery

We currently deliver in the European Union.

Orders placed before 23.00h on business days will be shipped the same day. It usually takes one or two business days for the order to arrive within EU.

We offer free shipping on all orders above €35 in The Netherlands and orders above €45 in Belgium. Other orders have a flat shipping fee of €4 in NL. We offer a flat shipping rate on orders within EU (and outside NL) of €8.

We ship from our warehouse in the Netherlands.

Yes, when your package has been processed and shipped you will receive a tracking code. With this tracking code you can track your order!

Yes, when your order has been processed and shipped, you will receive a shipping confirmation e-mail.

PostNL delivers our packages